Optimising the Microsoft Amazon Store: Enhanced Product Categorization & User Experience

Provide leading creative concepts with high quality execution and excellent project management.

Industry

E-commerce

Headquarters

Berlin

Founded

2010

Company size

50-101

Challenge

The app had a cluttered interface, making it difficult for users to navigate and find essential features. Users were facing issues with the onboarding process, which was affecting new user adoption rates. The app lacked personalization and customization options, making it less engaging and user-friendly.

Results

The redesigned app features a clean, clutter-free interface, making it easier for users to navigate and access essential features.The improved onboarding process resulted in a 35% increase in new user adoption rates.The addition of personalization and customization options enhanced user engagement, leading to a 25% increase in user retention rates.

35%

Improved Onboarding Process

25%

Increase in User Retention

84%

Increase in Time Spent on Website

Trusted by Professionals

While most of my client reviews are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous partners.

One of the very best art dealer websites I have ever seen, both for the functionality and the elegance of the design.
Peter Bjorn Kerber
Curator - Dulwich Picture Gallery, former Curator of the Getty Museum
We’ve had a great experience working with Sam. He’s inspiring, brings great ideas to the table and always responsive.
Isabella Sumner
CEO, InHaus App
I've seen him be highly effective both at leading projects and working with other designers and team mates to deliver awesome work.
Oli Ingram
Product Designer - Meta
Sam is a great designer to work with, he has a high attention to detail and isn't afraid to question the underlying motives and intentions behind a design or business process in order to get the best out of the process.
Oli Ingram
Product Designer - Meta
Sam was brilliant – our whole team loved working with him. Great communication, talented, and would recommend
Laura Fullerton
CEO, Discover Monk